Digital Keys work with both Mac and Windows computers, however, there are some restrictions with Mac OSX that buyers / sellers need to be aware of.

The way Digital Keys work (and webkeys in general), is that they ‘trick’ the Computer into thinking that a keyboard has been plugged in. The ‘keyboard’ (the Digital Key) then commands the computer to open the internet browser and launch the corresponding URL. This is all done by a hard-coded programme stored on the tiny little CPU on the Digital Key.

Mac OSX
With Macs, there are two compatibility criteria:

1. That SAFARI is in the Mac OSX dock. If it is not, the website will not launch. The coded request cannot be carried out as the chain is broken. There is no way around this unfortunately. Research shows that this is a very low percentage of machines.

2. Secondly, for the Digital Key to work (successfully launch the URL) the language and keyboard layout is important and we can only set up the Digital Keys to work to one keyboard language layout.

Example:
QWERTY keyboard – the most widespread layout in use, and the only one that is not confined to a particular geographical area
AZERTY keyboard – is used in France, Belgium and some African countries
QWERTZ keyboard – in Germany, Austria, Switzerland and much of Central Europe

This is important as when the Digital Key “instructs” the computer to launch the URL, if the Digital Key is configured for QWERTY, but used on an AZERTY keyboard, there will be an incompatibility between the code language and the keyboard layout configuration.
As default, we will programme to QWERTY unless specifically asked.

Windows
Digital Keys are fully compatible with Windows Computers around the world (no matter the keyboard language)

To help ensure maximum compatibility, please inform us where your Digital Keys will be distributed to, or, the country / territory where the majority of the keys will be used.

Please contact us if you have any questions on this.

sales@amstore-innovation.com